Everything that governs how we sell, what we do with your information, and where we stand with the brands we resell. Four documents, in plain language.
Terms & Conditions
What you are agreeing to when you place an order: prices, payment by bank transfer, when an order becomes binding, delivery, and our responsibilities to you.
Returns & Exchanges
How long you have, what we can take back, what we cannot, and how a return is handled. Every piece we sell is one of a kind, which shapes how this works.
Privacy Policy
What personal information we collect, what we never collect, who it is shared with, how long we keep it, and the Pakistani law this sits under.
Authenticity & Sourcing
Where our stock comes from, what we do to every piece before it is listed, and our position on brands and trademarks. We are an independent second-hand retailer and are not affiliated with any brand we resell.
Questions
If anything here is unclear, write to ahoy@lundapur.com or call 0336 3237077. We would rather explain it than have you guess.