At Lundapur, every piece we sell has already lived one life. We want your experience buying it from us to be just as simple and fair.
Returns
If you’re not completely happy with your purchase, you may return it within 2 days of delivery for a refund, provided the item is unworn with its original tags still attached. Return shipping costs are the customer’s responsibility.
Exchanges
Prefer a different size, color, or item instead? We’re happy to exchange within the same 2-day window. If your new item costs less than the original, we’ll refund you the difference.
Refunds
Once we receive the returned item and confirm its condition, your refund is processed within 7 working days. Refunds are issued by bank transfer to the account you paid from. Original delivery charges are not refunded.
How to Start a Return or Exchange
Message us on WhatsApp at 0336 3237077 — the fastest way — or email us at ahoy@lundapur.com or 0336 3237077 within 2 days of receiving your order, and we’ll walk you through the next steps.
Please Note
Because every Lundapur item is preloved, any wear, marks, or characteristics clearly disclosed in the product listing are part of the item’s condition as described, not a defect, and are not grounds for return.